TV and Media
Honest & Natural
Fresh & Modern
Classic & Comfortable
It is really important to us that every one of our customers is happy. If you’re not satisfied with something you ordered, notify us within 60 days of receiving it and we’ll take it back for a full refund, no questions asked.
After the first 60 days, our approach is “If we did something wrong, we’ll do whatever we can to make it right. If you did something wrong, we’ll do our best to help fix it, but might need to charge you for it.” At all times, we will be reasonable if you are.
If you’d like to read our complete official warranty policy, read more here.
Choosing furniture finishes from a website can be difficult, as every screen displays colours differently. Not only do we recommend you get samples before we make your furniture, we insist on it! So it’s only fair that we offer them free of charge. To see our range of wood finishes, and learn more about the Three for Free program, click here.
Massuni’s shipping policy is very simple: It’s free, anywhere in the continental United States and Canada. Anywhere else, contact us for a quote. When we’re ready to ship your order, we’ll contact you to make arrangements for receiving it at your end.
Orders typically take 6-10 weeks to be built and delivered, depending on where you are located and when you place your order. If you would like a more exact estimate, please contact us.
Massuni makes or sources all its furniture in Canada, using a combination of advanced technology and old fashioned craftsmanship. We take pride in our work, and hope you will take pride in owning it for years to come.
All our wood comes from forests in Canada and the United States. Whenever possible, we ensure the lumber we purchase is sustainably harvested from sources certified by the Forest Stewardship Council (FSC).
In addition, we’re committed to planting as many trees as we consume. Wood truly is a renewable resource!